Privacy Policy

Petniro.com

Your privacy matters to us. Learn how Petniro.com collects, uses, protects, and manages your personal information.

Petniro.com operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Petniro.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
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Personal Information We Collect or Process

We may collect the following categories of personal information:

  • Contact details (name, address, phone number, email)
  • Financial information (credit/debit card and payment information)
  • Account details (username, password, preferences)
  • Transaction information (items viewed, purchased, or returned)
  • Communications with us (including customer service messages)
  • Device information (IP address, browser, and network details)
  • Usage information (site navigation and interaction times)
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Sources of Personal Information

We may collect your information from the following sources:

  • Directly from you
  • Automatically via our Services, including cookies
  • From service providers
  • From partners or third parties
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How We Use Your Information

We may use your personal information to:

  • Provide, personalize, and improve the Services
  • Send marketing and promotional communications
  • Prevent fraud and help ensure security
  • Communicate with you and offer customer support
  • Comply with applicable legal obligations
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Disclosure of Personal Information

We may disclose your personal information:

  • To Shopify and our service providers
  • With marketing partners for targeted advertising
  • When directed by you or with your consent
  • With affiliates or as part of a business transaction
  • When required to comply with legal requirements
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Relationship with Shopify

The Services are hosted by Shopify. Your data may be shared with Shopify and used by them for analytics, advertising, and service enhancements.

Shopify may collect information across merchants to improve performance and personalization.

Please review Shopify's privacy policy for additional information about how Shopify handles personal data.

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Third-Party Websites

Links to third-party websites may be provided for your convenience.

We are not responsible for the privacy practices or content on these third-party websites. We encourage you to review their privacy policies separately before providing personal information.

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Children's Data

The Services are not intended for children under the age of majority.

We do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of information if necessary.

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Security and Retention

While we use secure systems and reasonable safeguards to protect your personal information, no method of transmission or storage is completely secure.

We retain your personal information only for as long as necessary to fulfill legal, regulatory, and legitimate business purposes.

Your Rights

Depending on your location and applicable law, your rights may include:

  • Access, delete, or correct your personal information
  • Request a copy or transfer of your data
  • Opt out of targeted advertising or certain data sharing
  • Manage your communication preferences
  • Withdraw consent or object to certain processing

To exercise these rights, you may visit the Shopify Privacy Portal or contact us directly.

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Complaints

You may contact us if you have concerns or complaints about how we handle your personal information.

Depending on your jurisdiction, you may also have the right to contact your local data protection authority.

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International Transfers

Your personal information may be transferred to and processed outside of your country.

Where applicable, we use appropriate legal mechanisms, such as Standard Contractual Clauses, to help ensure that your information receives appropriate protection.

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Policy Updates

This Privacy Policy may be updated from time to time to reflect changes to our practices, Services, or applicable legal requirements.

Any updates will be posted on this page with a revised "Last updated" date.

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Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact our support team.